Organizational Change and Development of Health Services and Social Care

Goula Aspasia

Course Outline

The aim of the course is:

• highlighting the importance of organizational change and organizational development as part of organizational reality,
• the development of specialized knowledge, skills and competences by postgraduate students in the field of organizational change and development,
• the development of knowledge and skills at a high level through the deepening of postgraduate students in the complex concepts of organizational change and development,
• the development of the ability to apply professional skills,
• understanding, consolidating and practicing the models of organizational culture, organizational change and organizational development, and finally
• the formation and exercise of a critical spirit on issues that are of direct interest to the daily operation of health and social protection organizations.

In today’s global, competitive and chaotic environment, with changing economic and social developments, challenges and constraints, organizations are called upon to adapt, change goals and strategies, and transform into organizations of continuous development. Especially in a complex business environment, health and social care organizations, which play a fundamental role in the functioning of societies, are called upon to overcome any organizational and administrative dysfunctions and to evolve into learning organizations with main components the quality and safety of patient-users.

After successful completion of this course students will be able to:

• Understands organizational change and development in its broadest theoretical concept and application,
• Improves his knowledge, in the research methodology, in the subject of organizational change and development of health and social care organizations,
• Understand and analyze the importance of personal change in achieving an organization’s goals,
• Examine, manage and formulate judgments in the processes of change in the internal and external environment,
• Identify models of organizational change and organizational development and propose the appropriate model depending on the stage the organization is at,
• Evaluate the types of organizational culture in health and social care organizations and manage the organization’s subcultures,
• Collect and analyze information and data in change and development programs and make judgments about data,
• Analyzes the reasons for the resistance of organizational change in order to solve any problems that arise and lead the organization’s teams to a common strategy of change and development,
• Evaluate the role of leadership in organizational change and development and understand the importance of the systemic approach in the way health and social care organizations are managed,
• Design and transform a health and social care organization into a continuous learning organization.